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Utility Medical Certification Waiver | Office Of The Ohio Consumers' Counsel

65 East State Street, 7th Floor, Columbus, OH 43215-4213

State of Ohio residents.
Mon-Fri 8:30am-5:30pm.

The form must be completed by a licensed physician, physician assistant, clinical nurse specialist, certified nurse practitioner, certified nurse-midwife, or local board of health physician and sent to your utility company. To complete the form, visit puco.ohio.gov/utilities/electricity/resources/utility-assistance-programs. For more details contact your utility company directly or the Public Utilities Commission of Ohio Consumer Call Center hotline at 800-686-7826.

Medical certifications can postpone a disconnection, but customers are still required to pay for electric and/or natural gas services, even while the medical certification was in effect.

Coshocton County, Ohio
Athens County, Ohio
Washington County, Ohio
Guernsey County, Ohio
Licking County, Ohio
Pickaway County, Ohio
Crawford County, Ohio
Wyandot County, Ohio
Monroe County, Ohio
Knox County, Ohio
Marion County, Ohio
Noble County, Ohio

Description

Residential customers of PUCO-regulated electric, natural gas, and water utilities who are facing a disconnection for nonpayment may complete an application to avoid a utility disconnect for up to 30 days. The form may be used no more than 3 times in a rolling 12-month period.

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Providing organization

Office Of The Ohio Consumers' Counsel

Statewide legal representative for Ohio’s residential consumers in matters related to their utility services. Also monitors utility companies’ compliance with regulatory standards and educates consumers about utility issues and the services provided by their investor-owned electric, natural gas, telephone and water companies.