401 Market Avenue North, Suite 300, Canton, OH 44702

By appointment only. Appointments take place on Thursdays.

Call 2-1-1 to be screened for eligibility and complete a short intake form. Generally, client will receive a callback within one to two (1 to 2) business days to schedule a Thursday appointment in Carrollton. After the appointment, clients should get a callback concerning their status within two (2) business days (since the appointments are on Thursdays, they should be notified by the following Tuesday).

No fee.

- Must have income and that income must be at or below 200% of the Federal Poverty Guideline Level. NOTE: This program is not available to individuals with no income because they are not able to demonstrate sustainability. - Must have a child under the age of 18 in the home or be currently pregnant. - In a 12-month period, may receive assistance once with rent/mortgage and once with a utility. Additional Eligibility for Rent Assistance: - Requires a notarized statement by the landlord. Statement must include that formal proceedings will begin within seven (7) days due to rent being past due. - Cannot have a month-to-month lease. - The only rent assistance that may be available to residents of subsidized housing is first month's rent. - Payment cannot exceed half (1/2) of gross monthly income and must be able to maintain after receiving assistance (total monthly expenses do not exceed income). Additional Eligibility for Mortgage Assistance: - Must be at least one (1) month behind in payment. - Payment cannot exceed half (1/2) of gross monthly income and must be able to maintain after receiving assistance (total monthly expenses do not exceed income). Additional Eligibility for Propane or Other Heating Oil Assistance: - Must have 25% or less in tank. Additional Eligibility for Electric and Gas Assistance: - Must have a bill with a past due notice. - During E-HEAP/Winter Crisis season, must have applied for HEAP and/or PIPP Plus first (if eligible). If not eligible for HEAP and/or PIPP, must bring a denial letter. Exception for the following: households with children age four (4) or under, individuals age 56 years or over, and individuals diagnosed with a disability and/or a medical need. Additional Eligibility for Water Assistance: - Must have a bill with a past due notice.

None.

Carroll County, Ohio