Pipp Plus | Impact Community Action
4129 West Broad Street, Columbus, OH 43228
Eligibility
Must be at or below 175% of poverty guidelines and primary applicant must be a US citizen or legal resident. Heat source must come from Public Utilities Commission of Ohio (PUCO) regulated company such as AEP or Columbia Gas.
Required documents
Applicant must provide proof of citizenship or legal residency and photo ID. Proof of gross income for the last 30 days for everyone over 18 in household. Copy of most current gas and/or electric bill. Copy of the lease if the service is in landlords name, but client is responsible to pay for utility to landlord.
Hours
Appointment times will vary
will be able to choose when scheduling appointment. Next Day Appointments are released Monday - Wednesday & Friday's at 10 am. We also have standing appointments Mon-Thurs 9 am-4 pm. Closed every 1st and 3rd Thursdays of each month for trainings.
(614) 252-2799
Voice·
voice | Workforce Development
Languages
Interpreters can be provided.
Application process
Go online to book an appointment at impactca.itfrontdesk.com, or telephone at
(614) 252-2799 (Online booking recommended.) In person interview required. Appointments are scheduled as far as 28 days in advance.
Fees
None.
Service area
43221, Ohio
43211, Ohio
43016, Ohio
43017, Ohio
43214, Ohio
43212, Ohio
43002, Ohio
43235, Ohio
43201, Ohio
43119, Ohio
43228, Ohio
43204, Ohio
Franklin County, Ohio
43202, Ohio
43224, Ohio
43026, Ohio
43220, Ohio
PIPP Plus is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income. If the client heats with gas or electric, they pay five percent of their monthly household income. If they heat and cool with electricity, they pay ten percent of their monthly household income.
Last assured
12/08/2025
What's Here
Providing organization
Impact Community Action
Non-profit problem-solving agency dedicated to helping families move from poverty and crisis to family stability and self-sufficiency. Offers basic needs assistance including seasonal utility bill payment assistance, emergency rent and mortgage assistance, weatherization, tax form assistance (e-filing of taxes), workforce development, financial literacy, computer literacy and family services.