UTILITY NEGOTIATION ASSISTANCE - GAS, ELECTRIC, WATER | LEGAL AID SOCIETY OF CLEVELAND
Evaluates cases involving the following utility situations: billing disputes where the Cleveland Water Department Water Review Board issues an unfavorable decision; a medical certification in order to maintain utilities; tampering allegations; utility shut offs by landlords in private landlord-tenant and subsidized and public housing; bankruptcy where chapter seven may be an option to keep utility service.
Data provided by
211 Cleveland
Physical Address
1223 W 6th St., Cleveland, OH 44113
Hours
M, W, F: 9:00am-4:00pm; T, Th: 9:00am-2:00pm. Online access: 24 hours a day, 7 days a week.
Voice
Voice
Website
Application process
May apply for services online, where applicants can schedule a call back to speak with an intake specialist. Click on "Apply for Free Legal Help" on the organization's web site to start the application process. May also call to speak with an intake specialist. In-person intake interviews may be available when necessary to ensure access to organization's services based on individual circumstances. Those who walk into the building M-F: 9:00am-5:00pm can fill out a card to request a call back from an intake specialist.
Fee
Free. If applicant is filing for bankruptcy, there may be a fee to file for that.
Eligibility
Serves residents of Cuyahoga, Lake, Geauga, Lorain, and Ashtabula counties who meet financial eligibility criteria (household income below 125% of current federal poverty guidelines with limited assets). Will evaluate applicants with gross income up to 200% of current federal poverty guidelines and older adults (age 60+) when determining financial eligibility for service. Applicant's problem must also meet case acceptance guidelines .
Agency info
LEGAL AID SOCIETY OF CLEVELAND
Secures justice and resolves fundamental problems for those who are low income and vulnerable by providing high quality legal services and working for systemic solutions in Ashtabula, Cuyahoga, Geauga, Lake and Lorain counties.