Utility Disconnection Protection (MEDICAL CERTIFICATE) | Aes Ohio

Provides a 30 day extension to prevent utility disconnection with verification of qualifying medical condition from a medical provider. A maximum of three medical extensions can be used within a rolling 12-month period.

Data provided by

211 UWGC

Physical Address

Hours

mon 8:00am - 5:00pm;tue 8:00am - 5:00pm;wed 8:00am - 5:00pm;thu 8:00am - 5:00pm;fri 8:00am - 5:00pm

Voice

(877) 468-8243

voice | Report an Outage

Voice

(800) 433-8500

voice | Residential Customer Service

Application process

Contact customer service by phone to request assistance.

Fee

None.

Eligibility

Open to AES customers who are at risk of disconnection and have a permanent household member who is receiving care for a serious medical condition.

Service area

Clinton County, Ohio
Warren County, Ohio

Agency info

Aes Ohio

Provides regulated electric utility service to customers in the Miami Valley.