Pipp Plus | Community Action Commission - Cacehr Erie
92 North Prospect Street, Norwalk, OH 44857
Designated Parking|No Access.
Eligibility
Have a household income at or below 150% of federal poverty guidelines. Be a customer of a regulated gas or electric utility company.
Required documents
Need verifications of:
- Proof of GROSS income for the previous 30 days for entire household. If paid weekly bring the last five pay stubs you've received, Bi-weekly bring the last three pay stubs you've received. (Bank statements aren't allowed for wages because they only give net income.) Examples of countable income are: wages, alimony, child support, unemployment benefits, utility allowance, SSI, SSDI, Social Security, cash gifts, interest for savings, pensions, TANF, work comp, veteran's benefits, railroad pension, and strike benefits.
- Photo ID for all adult household members.
- Social Security cards or Birth Certificate for each member of household (Social Security number is required for entry in system)
- Birthdate for everyone in the home.
- Current electric and gas bills (or account numbers for current address) and proof of propane or fuel oil vendor.
- And a copy of lease (for new service).
Hours
Appointment line Mon-Sun 24 hours
(419) 901-9539
Voice·
voice | Appointment Line
Application process
- Can print off application at https://development.ohio.gov/is/is_heap.htm. Fill out and mail in to:
- Can reverify online at energyhelp.ohio.gov.
Fees
No fees.
Service area
Huron County, Ohio
Richland County, Ohio
Erie County, Ohio
Helps lower-income households maintain gas and electric service by paying a percentage of their household income instead of their actual energy bills.
Last assured
04/02/2026
Providing organization
Community Action Commission - Cacehr Erie
Provides emergency home and utility assistance for tri county area.
