Emergency Heap - Winter Crisis Program | Lorain County Community Action Agency
Provides financial assistance to reconnect or maintain home heating services for eligible households once per heating season. Generally assists with a payment up to: - $175 for PUCO regulated companies. - $750 for non-PUCO regulated utilities (such as a municipal utility). - $1,200 for those who use bulk fuel (oil, propane, kerosene, or bottled gas). - $650 for coal, wood or solid fuels. - $500 in heating unit repairs or replacements. NOTE: Scheduling an appointment automatically places a 1-time hold on disconnection for REGULATED utilities until after the scheduled appointment date (unless a previous hold was placed on the customer's account). The appointment must be at least 48 hours before the scheduled disconnection and the utility account number must have been entered. - Customers are only allowed one (1) disconnection hold for an assistance appointment per Winter Crisis Program (WCP) season. - Rescheduling or missing appointment removes the hold and possibly triggers loss of service.
Categories
Data provided by
211 Summit
Physical Address
936 Broadway Avenue, Lorain, OH 44052
Hours
- Phone appointments are scheduled for Monday through Friday from Friday November 1st, 2024 through Monday March 31st, 2025. - Beginning Tuesday November 5th, 2024: Walk in for service at the Second Baptist Church Satellite Office located at 427 Chapman Lane in Elyria (44035) on Tuesday and Thursday from 8:00am to 11:00am and 12:30pm to 3:30pm.
Voice
Fax
(440) 457-0337
fax | HEAP Office
Fax
(440) 245-3085
fax | Administrative
Website
Application process
- Beginning Friday October 18th, 2024: Schedule a phone appointment online at https://loraincountycommunityaction3.my.salesforce-sites.com/appointments OR - Beginning Tuesday November 5th, 2024: Walk in for service at the Second Baptist Church Satellite Office located at 427 Chapman Lane in Elyria (44035) on Tuesday and Thursday from 8:00am to 11:00am and 12:30pm to 3:30pm.
Fee
- No fee to apply. - Utility reconnection fee is not covered. A reconnection fee may have to be paid to the utility before the utility is turned back on.
Eligibility
- Serves households in Lorain County with gross income at or below 175% of the Federal Poverty Guidelines. NOTE: Some income is deemed excludable such as income earned by dependent minors under 18 years old, child support paid-out, health insurance premiums, and some Medicare costs. - Either gas or electric service or both must have been disconnected or be in threat of being disconnected OR - Need to establish new service OR - Need to pay to transfer service OR - For those who use bulk fuel for heating, tank must be at 25% or less or have less than a 10-day supply OR - Defaulted on PIPP payments AND - Must be a United States citizen or legal alien. NOTE: Household must not be currently using a Medical Certificate because this takes the household out of disconnect status.
Languages
Spanish.
Service area
Lorain County, Ohio
Agency info
Lorain County Community Action Agency
Works to eliminate the causes of poverty and improve the overall quality of life for citizens of Lorain County. Services include Head Start and Early Head Start, Home Energy Assistance Program, and By Car Program.