Utility Bill Relief | Akron City Of - Department Of Finance

Offers excess water and sewer charges forgiveness and payment plans for City of Akron customers due to toilet leaks, burst water pipes and unknown underground leaks. Limits customer's water and sewer bill repayments to no more than 150 percent of the average of the previous 12 months.

Data provided by

211 Summit

Physical Address

1180 South Main Street, Suite 110, Russ Pry County Building, Akron, OH 44301

Hours

Same as site hours.

Voice

(330) 375-2554

voice | Business Office and Customer Service

Fax

(330) 375-2308

Application process

Apply for assistance during regular office hours. Must submit a written request for relief and a sworn affidavit verifying eligibility within 10 business days of receiving the bill.

Fee

No additional fees. Charges may be paid over a 4-year period with no interest.

Eligibility

Individuals with multiple housing code violations or delinquent account balances are ineligible for program. Limits To Applications for Assistance: - Toilet Leak: assistance limited to once every 36 months. - Burst Water Pipes: limited to once per customer. - Unknown Underground Leaks: no limit per customer.

Languages

None.

Service area

Akron, Ohio

Agency info

Akron City Of - Department Of Finance

Controls the accounts and financial records of all City departments and has responsibility for the disbursement of all public monies in the City of Akron.