MOBILE CRISIS TEAM - MENTAL HEALTH CRISIS SERVICES | FRONTLINE SERVICE

Provides intervention services to anyone experiencing a psychiatric crisis. Qualified mental health professionals offer the client immediate psychological/psychiatric help including suicide prevention. May provide face-to-face crisis intervention and assessment. Program staff may also refer to a crisis shelter or hospital when needed. Will refer to other services as appropriate.

Data provided by

211 Cleveland

Physical Address

1744 Payne Ave., Cleveland, OH 44114

Hours

24 hours a day, 7 days a week.

Voice

(216) 623-6888

Hotline | 24-hour Mobile Crisis Unit

Fax

(216) 623-6539

Fax | Front Desk / Administration

Voice

(216) 623-6555

Main | Front Desk / Administration

Fax

(216) 861-7671

Fax | Mobile Crisis Unit

Voice

(216) 674-6700

Main | Frontline Services Coordinated Intake

Application process

Provide Frontline representative with information collected from caller (name, phone number, Cuyahoga county resident) during warm transfer before connecting call. Call for service 24/7. Online chat hours are 7 days a week, 3:00pm-9:00pm. Crisis text FLS to 741741. First priority is given to clients in mental health crisis, and those seeking help for such clients, who are in the community rather than in a hospital emergency room situation. In emergency situations, team will contact police or emergency medical services (EMS) for immediate response.

Fee

None.

Eligibility

Serves adults and children in psychiatric crisis. No geographic restriction for telephone assistance; services at client location are limited to Cuyahoga County. Will accept referrals from emergency rooms for in-person services to indigent clients only (those who have no insurance, including Medicaid).

Agency info

FRONTLINE SERVICE

Reaching out to adults and children in Northeast Ohio to end homelessness, prevent suicide, resolve behavioral health crises and overcome trauma.