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Medical Information Services For Medicaid Recipients | Buckeye Health Plan

4349 Easton Way, Suite 200, Columbus, OH 43215

Building/office is accessible to people with disabilities.

Eligibility

Open to Medicaid recipients age 18 and older who have Buckeye as their State Medicaid Managed Care Organization (MCO).

Required documents

Proof of insurance (Medicaid ID Card)

Hours

mon 12:00am - 11:59pm tue 12:00am - 11:59pm wed 12:00am - 11:59pm thu 12:00am - 11:59pm fri 12:00am - 11:59pm sat 12:00am - 11:59pm sun 12:00am - 11:59pm

(866) 246-4358
Voice·

voice | Member Services

Application process

Contact the helpline by phone. Helpline is not meant to replace a primary care provider or 9-1-1. For life-threatening conditions and emergencies, call 9-1-1.

Fees

None

Service area

Hamilton County, Ohio Clinton County, Ohio Butler County, Ohio Adams County, Ohio Warren County, Ohio Brown County, Ohio Clermont County, Ohio

Offers free 24/7 phone access to a registered nurse who can provide health information and advice. Nurses can assist with health-related questions, understanding prescriptions, suggestions for at-home care for minor injuries and illnesses, and recommendations of when and where to go to seek medical care.

Data provided by

211 UWGC

Providing organization

Buckeye Health Plan

For-profit company contracted with the Ohio Department of Medicaid to provide managed health care services under the Medicaid and Medicare programs.