Travel Training - Senior/disabled | Greater Cleveland Regional Transit Authority

Provides one-on-one and group travel training to help seniors and individuals with disabilities navigate Cuyahoga County's public transit system. Offers instruction on reading and understanding route maps, paying fares, purchasing tickets, and getting on and off the bus/train safely. Also offers other accessibility instruction as well throughout the program.

Data provided by

211 Cleveland

Physical Address

1240 W 6th St., Cleveland, OH 44113

Hours

M-F: 8:00am-4:30pm by appointment. Training time is dependent on individuals needs; group training is approximately 4-6 weeks.

Voice

(216) 566-5285

voice | Senior/Disabled Discount Line

Voice

(216) 621-9500

voice | Answerline (route/fare info)

Voice

(216) 566-5163

voice | Transit Police: report suspicious activity 24/7

Voice

(216) 575-3937

voice | Transit Police Text Hotline

Application process

Phone for information or visit website to access the referral form. After referral forms are submitted to the Travel Training Department; a trainer will contact applicants to schedule an appointment. Trainers can further assist with the application process and application documents.

Fee

Free for program; Transportation fees are fixed. Discounted aid for seniors is available through paratransit.

Eligibility

Cuyahoga county disabled residents up to age 65; Cuyahoga county seniors ages 65 and older.

Service area

Cuyahoga County, Ohio

Agency info

Greater Cleveland Regional Transit Authority

Operates a public transportation system with bus and Rapid Transit service. Provides service on nearly 50 routes. Free trolley service available downtown. Paratransit service available in most areas of Cuyahoga County. Primarily services Cuyahoga County, but offers some connections to other counties. Mobility Specialists are also available off site at the Cuyahoga County Employment and Family Services Neighborhood Family Service Centers.