SOCIAL SECURITY NUMBER AND CARD | SOCIAL SECURITY ADMINISTRATION

Beginning August 2014, we will no longer issue Social Security number printouts in our field offices. Individuals who need proof of their Social Security number and cannot find their card, will need to apply for a replacement card. The Social Security system now has a new security feature that started on Monday, August 1, 2016. Any existing account profile, and for anyone attempting to start a new account profile, they will be required to have a text-enabled cell phone. Each time a user goes to log in to their account, the system will text an authorization code to the cell phone # on file (normal texting rates will apply if such a fee is charged by cell phone service provider). The user will need to enter the authorization code from the text into the login screen before the system will grant access. This process needs to be completed within about a 10 minute time frame or the authorization code expires. If someone does not have a text enabled cell phone, or does not want to provide the number, that person can no longer use the My Social Security online access. The local SSA office on Trimble Road can help reset the account if the user has forgotten their login information or if the system has locked the user out for too many failed attempts. The office has three computer kiosks in the lobby if someone wishes to go there for assistance with the process. Customers can walk in during regular business hours or make an appointment.

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211 Mansfield OH

Physical Address

1287 South Trimble Road, Mansfield, OH 44907-2665

Hours

Local office: Mon-Fri 9am-4 pm National office: Mon-Fri 7am-7pm Automated phone line: Mon-Sun 24 hours

Voice

(800) 877-8339

TTY | Local TTY Number

Fax

(833) 950-3087

Fax | Local FAX

Voice

(800) 772-1213

Toll-Free | National Number

Voice

(888) 491-1882

Toll-Free | Local Number

Voice

(800) 325-0778

TTY | National TTY Number

Application process

Call for information or check Social Security's web site www.socialsecurity.gov. Must show us documents proving your identity, You also must show us documents proving your age and US citizenship, if they are not already in our records.

Fee

You can replace your Social Security card for free if it is lost or stolen. However, you may not need to get a replacement card. Knowing your Social Security number is what is important. You are limited to three replacement cards in a year and 10 during your lifetime. Legal name changes and other exceptions do not count toward these limits. For example, changes in immigration status that require card updates may not count toward these limits. Also, you may not be affected by these limits if you can prove you need the card to prevent a significant hardship. For basic request, you can request your own Social Security card On-line via the My Social Security account at https://www.ssa.gov/myaccount/

Eligibility

US citizenship

Agency info

SOCIAL SECURITY ADMINISTRATION

Assist in filing claims for Social Security retirement, disability, and survivor cash benefits. Also assists with applications for Medicare coverage Part A & B and Supplemental Security Income (SSI) cash payments.