Resilient Housing Initiative - Homeless Hotline | Netcare Access
Netcare Access
199 South Central Avenue, Columbus, OH 43223
Yes..
Eligibility
Must be all three:
Resident within the city of Columbus according to https://gis.columbus.gov/csir/ .
Extremely low income per HUD: Determined by number in household and annual income. Household of 1, $22,900 a year. 2, $26,200. 3, $29,450. 4, $32,700. 5 $37,650. 6, $43,150. 7, $48,650. 8, $54,150.
Facing Homelessness: Cannot be literally homeless already. EITHER less than or equal to two weeks until literal homelessness, OR more than two weeks until literal homelessness, but have been homeless before.
For Mortgage assistance: Must meet the above and also have a foreclosure date and have tried the engage in the mortgage company’s payment plan options.
Required documents
Vary based on service.
Hours
Mon-Fri. 9 am-5 pm
(614) 278-0080
Voice
Application process
If they meet the eligibility criteria they can call the RHI screening line at 614-278-0080.
Fees
None.
Service area
Franklin County, Ohio
Prevents homelessness by targeting eviction prevention to those most at risk of homelessness. May provide housing problem solving, case management, and financial assistance.
Last Verified
05/04/2026
Providing organization
Netcare Access
Variety of specialized services, including crisis stabilization, mental health and substance abuse assessments, triage of individuals seeking assistance with mental health crisis and referral to Franklin County's Alcohol, Drug and Mental Health (ADAMH) system of care. These services are provided for adults and older adults who evidence a mental health and/or substance abuse disorder. Netcare's services are available to anyone regardless of ability to pay.
Data provided by
LSS 211 Central Ohio