Water Service Providers | Cleveland Water
1201 Lakeside Avenue, Cleveland, OH 44114
Wheelchair Accessible Building (no stairs & entrance door).
Eligibility
Serves 80 communities throughout Northeast Ohio including Boston Heights Village, Hudson, Macedonia, Northfield, Richfield, Richfield Township, Sagamore Hills, Twinsburg, and Twinsburg Township in Summit County and Brunswick, Brunswick Hills Township, and Hinckley Township in Medina County.
Required documents
Will be requested as needed.
Hours
Same as site hours.
(216) 446-6834
Voice·
voice | Pay by Phone
(216) 664-3130
Voice·
voice | Customer Service
(216) 664-3060
Voice·
voice | Report a Water Emergency
Languages
None.
Application process
Call the Customer Service Inquiries for more information or questions regarding service. Accepts payments by calling Pay by Phone, online at my.clevelandwater.com, by mail, and in person during regular hours.
Fees
Varies based on location. Charges rates with two (2) components: Monthly Fixed-Cost Recovery Charge and a Consumption Charge.
Service area
Macedonia, Ohio
Northfield, Ohio
Sagamore Hills, Ohio
Hinckley, Ohio
Richfield, Ohio
Hudson, Ohio
Twinsburg, Ohio
Boston Heights Village, Ohio
Brunswick, Ohio
Provides water service to 80 communities throughout Northeast Ohio.
Last assured
02/25/2026
What's Here
Providing organization
Cleveland Water
Provides water service to 80 communities throughout Northeast Ohio.
