Third-Party Notification Program | American Electric Power
700 Morrison Road, Gahanna, OH 43230
Not Applicable.
Eligibility
Serves customers of American Electric Power (AEP).
Required documents
Registration form completed and signed by the account holder.
Hours
24 hours a day, 7 days a week.
(800) 672-2231
Voice·
voice | Customer Service
Languages
Spanish.
Application process
Call the office or visit the website for more information. Must submit a registration form, which is available on the company's website. The form must be completed and signed by the account holder.
Fees
No fee.
Service area
Ohio
Provides a service that will notify an account holder's designated friend, relative, or other third party when a disconnection notice is issued in order to help the account holder avoid disconnection.
Last assured
04/21/2026
What's Here
Providing organization
American Electric Power
Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.