Skip to content

Hcap - Hospital Care Assurance Program | University Hospitals

University Hospitals - Rainbow Babies And Children's Hospital

2101 Adelbert Road, Cleveland, OH 44106

Full Wheelchair Access.

Eligibility

To qualify for HCAP: -Must be a resident of Ohio. -Must not be currently enrolled in Medicaid. -Must be a individual or family at or below 100% of Federal Poverty Income Guidelines or be a current recipient of the Disability Assistance program.

Required documents

Completed application. Must submit records regarding bills and income for the three months prior to service.

Hours

Monday - Friday 9:00am to 5:00pm.
(866) 771-7266
Voice·

voice | Financial Assistance

(888) 844-8447
Voice·

voice | General Information

(216) 220-7531
Voice·

voice | Appointments and General Information

Languages

None.

Application process

  • Call the hospital and ask for patient accounts for more information.
  • Patients must complete an application, apply and have their eligibility approved to receive free care under the HCAP program.
  • Patients must submit an application within three years of receiving a statement for the specific services.

Fees

None.

Service area

Lorain County, Ohio Portage County, Ohio Cuyahoga County, Ohio Ohio Medina County, Ohio
Provides free hospital care for qualifying low-income, uninsured patients of University Hospitals campuses. Services not covered by HCAP are medically unnecessary treatments, transplant services, physician charges, ambulance and patient convenience items (telephone, parking, television, personal items).

Last Verified

03/25/2026

Providing organization

University Hospitals
A nonprofit hospital network in Northeast Ohio offering 21 hospitals, more than 50 outpatient health centers and 200 physician offices in 16 counties across Ohio.

Data provided by

211 Summit
Hcap - Hospital Care Assurance Program | University Hospitals