Smione Visa Debit Card | Smione

Provides a customer service line for those receiving child support payments from Ohio via an electronic debit card. Also, provides a customer service line for those receiving cash benefits from TANF (Ohio Works First, Ohio Works First Work Allowance, Ohio Refugee Cash Assistance or Disability Financial Assistance)

Data provided by

211 Cleveland

Physical Address

Hours

24 hours a day, 7 days a week automated phone system. Live Agent Customer Service: 7:00am-7:00pm.

Voice

(855) 279-2744

voice | Customer Service

Application process

Questions about card issues (such as it not working or needs to be replaced) indviduals can call customer service. Questions about money being loaded onto card or questions concerning the child support case or TANF should be directed to Job and Family Services.

Fee

Free. Using card at certain automatic teller machines or for other services may involve a fee.

Eligibility

Those with an electronic debit card that receives child support payments and/or receiving cash benefits from TANF (Ohio Works First, Ohio Works First Work Allowance, Ohio Refugee Cash Assistance or Disability Financial Assistance) from Ohio.

Service area

United States

Agency info

Smione

Provides the opportunity for someone receiving child support funds and or TANF benefits in Ohio to receive those funds through a debit card that may be used as cash. Card is issued through Comerica Bank.