HOME ENERGY ASSISTANCE CRISIS PROGRAM | NORTHERN KENTUCKY COMMUNITY ACTION COMMISSION

Offers utility bill payment assistance in the form of a one-time payment to income-eligible Duke Energy electric and gas customers.

Data provided by

211 UWGC

Physical Address

533 West Pike Street, Covington, KY 41011

Hours

Monday - Friday, 8:00am - 4:00pm

Voice

(859) 484-8450

Intake | Appointment Scheduling Line

Fax

(859) 291-8617

Application process

Appointment required. Appointments may be made by phone or online at https://nkcac.10to8.com

Fee

No fee to apply. Customers will be responsible for Duke Energy charges beyond the assistance provided by the crisis payment.

Eligibility

Open to active Duke Energy customers with a household income at or below 200% of the Federal Poverty Guidelines. Customers must have a past-due balance.

Agency info

NORTHERN KENTUCKY COMMUNITY ACTION COMMISSION

Regional community action agency providing a variety of supportive services focused on family and children, housing and weatherization, and career readiness.