HOME ENERGY ASSISTANCE CRISIS PROGRAM | NORTHERN KENTUCKY COMMUNITY ACTION COMMISSION
Offers utility bill payment assistance in the form of a one-time payment to income-eligible Duke Energy electric and gas customers.
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211 UWGC
Physical Address
533 West Pike Street, Covington, KY 41011
Hours
Monday - Friday, 8:00am - 4:00pm
Voice
Fax
(859) 291-8617
Application process
Appointment required. Appointments may be made by phone or online at https://nkcac.10to8.com
Fee
No fee to apply. Customers will be responsible for Duke Energy charges beyond the assistance provided by the crisis payment.
Eligibility
Open to active Duke Energy customers with a household income at or below 200% of the Federal Poverty Guidelines. Customers must have a past-due balance.
Agency info
NORTHERN KENTUCKY COMMUNITY ACTION COMMISSION
Regional community action agency providing a variety of supportive services focused on family and children, housing and weatherization, and career readiness.