1641 Payne Ave., Cleveland, OH 44114

Generally office hours are: M-F: 9:00am-4:00pm. Agency goal is to provide approval or denial (original or reinstatement) within 45 days, but in most cases, determination may take 60-90 days. Website application available 24 hours a day, 7 days a week.

Cuyahoga County Job and Family Services receives a monthly list from Children and Family Services of those aging out of foster care, documents the clients' unique status, and opens the Medicaid case. If someone meets criteria, is not currently receiving coverage, and wishes to apply, they should be clear about their history as a foster child when applying. This should prompt the eligibility worker to explore the coverage. Clients will need to re verify yearly after age 19. Clients may begin the application process, renew, and/or update their case information by calling the Eligibility Contact Center: M-F: 8:00am-1:00pm. May also apply, renew, and/or update case information through website anytime (client must have an email address to do this). No interview is needed. Agency can look up most supporting documents through an electronic records search - the client will be sent a checklist for any missing supporting documents. Once an eligibility determination is made, a notice of action (NOA) is mailed to the applicant. Applications are available and may be dropped off at any Neighborhood Family Service Center (NFSC) M-F: 9:00am-4:00pm. Free scanning is available at the Virgil Brown Building M-F: 9:00am-4:00pm (drop box at this location is available 24 hours a day). Completed application may also be faxed (number is on the application). Free faxing is available at branches of the Cleveland, Cuyahoga, and Shaker Heights Libraries during their normal hours of business. MCP-eligible clients must select and enroll in an MCP, or will be auto enrolled randomly (plan can be changed with reason, or during open enrollment). Those with general questions about Medicaid, Medicaid Managed Care Plans, or who simply need to change their address/contact information can call the Medicaid Customer Service Hotline M-F: 7:00am-8:00pm; Sa: 8:00am-5:00pm.

No fee to apply. Once receiving coverage, individual MCPs may charge co-payments for some services.

Serves those age 18 through 26 who have aged out of foster care and who reside in Cuyahoga County. Those who age out of foster care will be covered through age 26 and are eligible to start coverage at any point before age 26. There are no income or asset requirements for this group. Those who aged out of foster care in other states, and who meet these guidelines are eligible for coverage as part of this group. Those who left foster care before aging out are not eligible for coverage as part of this group - but may be eligible as a different eligibility group.