24/7 Nurseline | Anthem Insurance Companies

Provides an advice phone line, staffed by a registered nurse as part of Medicaid and Medicare/Medicaid managed health care plans.

Data provided by

211 Cleveland

Physical Address

220 Virginia Ave., Indianapolis, IN 46204

Hours

24 hours a day, 7 days a week.

Application process

Call for information or advice. Phone number is on the member's insurance card. During the COVID pandemic, Medicaid enrollees were not required to reverify to make sure they were still eligible for Medicaid benefits. The hold on these reverifications has ended and reverification reminder notices will be rolled out throughout the year. Enrollees should look out for reverification packets in the mail and report any address changes to their JFS office. More information can be found using the search term MEDICAID INFORMATION/COUSELING*MEDICAID RENEWALS.

Fee

None.

Eligibility

Plan members who live in Ohio.

Service area

Ohio

Agency info

Anthem Insurance Companies

Offers a health maintenance organization (HMO) for Medicaid recipients.