Disaster Inquiries - Us Citizen Or Relative | American Red Cross - National

For inquiries about relatives living and who have citizenship in foreign countries, please be patient and call repeatedly until the lines clear or contact other family members who live nearby. Telephone, Internet and other communication lines are often disrupted in times of disaster. Mail inquiries may be sent to: American Red Cross PO Box 4002018 Des Moines, IA 50340-2018 and should include the following information: -The full name, date of birth and passport information (if known) of the persons in the country you are trying to contact. -Their contact information in a foreign country; telephone numbers, email address, hotel name or address (if known) -Your name and contact information, and your relationship to the person (parent, spouse, friend etc.) -Any special or emergency circumstances.

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