MEDICAL CERTIFICATE | DUKE ENERGY
Provides a 30 day extension to prevent utility disconnection with verification of qualifying medical condition from a medical provider. A maximum of three medical extensions can be used within a rolling 12-month period.
Categories
Data provided by
211 UWGC
Physical Address
139 East Fourth Street, Cincinnati, OH 45202
Hours
Monday - Friday, 7:00 a.m. - 7:00 p.m. Notes: Requests completed before 4:00 p.m. will be faxed same day. If received after 4:00 p.m., the Medical Certificate form will be faxed next business day.
Website
Application process
Ohio customers may complete a Medical Certificate Request Form online at https://www.duke-energy.com/home/billing/special-assistance/medical-certificate-request Kentucky customers should contact Duke Energy Customer Service by phone to request a Medical Certificate Form be faxed to their medical provider.
Eligibility
Open to Duke Energy customers in threat of disconnection who have a qualifying medical condition.
Agency info
DUKE ENERGY
Duke Energy supplier manages, provides, and operates regulated electric and gas operations to customers in the Tri-state area.