WATER SERVICE | NORTHERN KENTUCKY WATER DISTRICT

Provides water supply to homes and businesses. Services include the hook-up, installation, maintenance, and repair of water lines, water meters, and other necessary equipment for water distribution. Also accepts and responds to reports of water leaks or other problems.

Data provided by

211 UWGC

Physical Address

2835 Crescent Springs Road, Erlanger, KY 41018

Hours

Monday-Friday, 8:00am - 5:00pm. A phone line is available for emergency requests after hours. Bills may be paid by phone 24 hours a day, 7 days a week via an automatic payment option.

Voice

(859) 441-0482

Other | Drinking Water Quality Repo

Voice

(859) 578-9898

Intake | Customer Service

Voice

(513) 244-9016

After Hours | Emergency Shut-Off

Fax

(859) 578-3668

Fax | Customer Service/Main

Application process

To request new residential water service, contact customer service by phone or email. Phone: (859) 578-9898 Email: [email protected] A water main break may be reported online at https://nkywater.org/main-breaks/ during regular business hours. After hours emergencies may be reported by phone to (513) 244-9016.

Fee

Full fee. Current rates may be viewed at https://nkywater.org/customer-information/ Note: payment plans/arrangements are available for customers who may have their service terminated for non-payment.

Eligibility

Serves Campbell and Kenton counties.

Agency info

NORTHERN KENTUCKY WATER DISTRICT

Municipally operated entity that provides water supply for homes and businesses within Campbell and Kenton counties and portions of Boone, Grant, and Pendleton Counties.