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Percentage Of Income Utility Payment Plans (PIPP) | Ohio Department Of Development

77 South High Street, 29th Floor, Columbus, OH 43215

All services are accessible.

Eligibility

Residents of Ohio at or below 175% federal poverty guidelines who have utility service from an electric or natural gas company regulated by the Public Utility Commission of Ohio.

Required documents

Proof of income (Past 30 days worth for household members 18 and older),Utility bill,Proof of citizenship (For all household members),Other documents (List of all household members including birth dates and Social Security Numbers)

Hours

mon 8:00am - 5:00pm tue 8:00am - 5:00pm wed 8:00am - 5:00pm thu 8:00am - 5:00pm fri 8:00am - 5:00pm

(800) 282-0880
Voice·

voice | Energy Assistance Programs

Application process

Application required, to apply you can:

  1. Apply online
  2. Mail in application to listed mailing address. Applications can be found online or picked up at local a JFS, library, Area on Aging agency, or your local energy assistance provider. 
  3. Create an appointment with your local energy assistance provider.
Fees

Customers enrolled in this program must pay a percentage of household income each month. Customers who heat their homes with electric are required to pay 10% of their gross monthly household income or $10.00, whichever is greater. Customers who heat their homes with gas are required to pay 5% of their gross monthly household income each month or $10.00, whichever is greater.

Service area

Ohio

Provides PIPP Enrollment and Recertification program, a year round payment plan that offers households affordable monthly percentage payments that help maintain services. Each time a household makes their PIPP Plus payment on time and in full, the household will receive a credit towards old utility debt and prevent new utility debt from occurring.

Data provided by

211 UWGC

Providing organization

Ohio Department Of Development

Ohio State governmental department focused on energy assistance, disaster recovery, broadband access, historic preservation, small business and other economic development opportunities.