Akron Water Supply Bureau | Akron City Of - Department Of Finance

Handles retail billing, collection, customer service and service start/stops for water and sewer services in Akron and some surrounding communities. May offer utility payment plans to qualifying families.

Data provided by

211 Summit

Physical Address

1180 South Main Street, Suite 110, Russ Pry County Building, Akron, OH 44301

Hours

Utilities Business Office Hours: Monday - Friday: 8:00am to 4:30pm. 311 Contact Center: Available by phone Monday to Friday from 7:00am to 6:00pm. Available online 24 hours a day, 7 days a week except for scheduled and nonscheduled maintenance or network outages beyond the control of the City.

Voice

(330) 375-2554

voice | Business Office and Customer Service

Fax

(330) 375-2308

Application process

Call the office or visit www.akronohio.gov/146 to request start/stop for water and sewer services or with questions about billing. To mail a payment, send to Utilities Business Office, PO Box 3674, Akron, Ohio 44309. Call the 311 Contact Center for general information, questions or complaints about service or visit the mobile-friendly 311 Contact Center website at www.akronohio.gov/311 to make a new request for service or check on the status of an existing concern.

Fee

Varies according to service.

Eligibility

Serves Akron, Fairlawn, Mogadore, and parts of Cuyahoga Falls, Hudson, Bath Township, Copley Township, Coventry Township, Springfield Township, Boston Township, and Richfield Township. Handles curb service, billing, and service start up/stop within Akron (only).

Languages

None.

Service area

Akron, Ohio Hudson, Ohio Richfield, Ohio Summit County, Ohio Mogadore Village, Ohio Copley, Ohio Boston Township, Ohio Bath, Ohio Coventry Township, Ohio Cuyahoga Falls, Ohio Fairlawn, Ohio

Agency info

Akron City Of - Department Of Finance

Controls the accounts and financial records of all City departments and has responsibility for the disbursement of all public monies in the City of Akron.