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Emergency Shelter Clearinghouses (CENTRAL ACCESS POINT LINE) | Strategies To End Homelessness

2368 Victory Parkway, Suite 600, Cincinnati, OH 45206

All services are accessible, Building/office is accessible to people with disabilities, Elevators, Ramps.
Eligibility

Individuals and families experiencing homelessness in Hamilton County.

Required documents
None
Hours
mon 9:00am - 5:00pm tue 9:00am - 5:00pm wed 9:00am - 5:00pm thu 9:00am - 5:00pm fri 9:00am - 5:00pm sat 9:00am - 1:00pm sun 9:00am - 1:00pm
(513) 970-1515
Voice·

voice | Text Messaging Only.

(513) 381-7233
Voice·

voice | 513-381-SAFE (7233)

Application process

By phone contact only. Call 513-381-SAFE (7233) or Text 513-970-1515 to speak with an Intake Specialist.

Fees

None

Service area
Hamilton County, Ohio

Provides Central Access Point (CAP) line, a centralized emergency shelter hotline. Intake specialists screen callers for entry into emergency shelter or other appropriate programs.

The CAP Line provides central intake for the following shelters:

  • Bethany House
  • Found House Interfaith Housing Network
  • Talbert House - Emergency Shelter for Veterans
  • Joseph House Transitional Housing
  • Ohio Valley Goodwill Transitional Housing
  • Volunteers of America Transitional Housing
  • Talbert House - Parkway Center Transitional Housing
Last assured
01/08/2026
Providing organization
Strategies To End Homelessness

Not-for-profit organization leading a coordinated community effort to end homelessness in Greater Cincinnati. Operates the Central Access Point (CAP) program; the central intake point for several homeless shelters in Hamilton County.