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Percentage Of Income Utility Payment Plans | Ohio Department Of Job And Family Services

Resource Name:Percentage Of Income Utility Payment Plans | Ohio Department Of Job And Family Services

Ohio Department Of Job And Family Services

address

30 East Broad Street, 32nd Floor, Columbus, OH 43215

All services are accessible, Building/office is accessible to people with disabilities.

Eligibility

Residents of Ohio at or below 175%federal poverty guidelines who have utility service from an electric or natural gas company regulated by the Public Utility Commission of Ohio.

Required documents

381 (Past 30 days worth for household members 18 and older),482 (For all household members),388,416 (List of all household members including birth dates and Social Security Numbers )

Hours

Online form available 24 hours a day, 7 days a week.
(800) 282-0880

Voice

·

voice | Energy Assistance Programs

Application process

Application required, to apply you can:

  1. Apply online
  2. Create an appointment with your local energy assistance provider.

Fees

Customers enrolled in this program must pay a percentage of household income each month. Customers who heat their homes with electric are required to pay 10% of their gross monthly household income or $10.00, whichever is greater. Customers who heat their homes with gas are required to pay 5% of their gross monthly household income each month or $10.00, whichever is greater.

Service area

Ohio

Provides PIPP Enrollment and Recertification program, a year round payment plan that offers households affordable monthly percentage payments that help maintain services. Each time a household makes their PIPP Plus payment on time and in full, the household will receive a credit towards old utility debt and prevent new utility debt from occurring.

Last Verified

07/06/2026

Providing organization

Ohio Department Of Job And Family Services

State government agency that oversees programs and services that provide public food assistance, workforce development, unemployment compensation, adult protective services, and child support.

Data provided by

211 UWGC