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Utility Payment Assistance - Gas / Electric / Bulk Fuel | Catholic Charities Serving Portage And Stark Counties - Portage County Services

Catholic Charities Serving Portage And Stark Counties - Portage County Services

219 West Main Street, Ravenna, OH 44266

Outside Ramps.

Eligibility

  • Serves low-income Portage County residents (generally with income at 200% of the federal poverty guidelines or less, but exceptions may be made for those facing financial hardship) who have a disconnection notice or are already disconnected.
  • May be used for bulk fuel in cases where the household has less than a 10-day supply.
  • May be used only once a year unless there are extenuating circumstances.
  • This is a service of last resort. When available, must have already applied for Winter Crisis Program (Emergency HEAP), or Summer Crisis Program (Summer HEAP - electric) through the Community Action Council of Portage County (NOTE: even if their income is above the 175% FPL required by these programs, client will still need to apply for them and be denied). If eligible, will first need to apply for Prevention Retention Contingency (PRC) through Job and Family Services.
  • Will only help with extremely high arrearages (in cases where $200 is not enough to avoid disconnect or for reconnection. The client will need to show that they can afford any additional costs).
  • If the client has received service in the past two (2) years, they may not be eligible for assistance. Agency will determine this on a case-by-case basis.

Required documents

  • Proof of income and utility bill, including disconnection notice.
  • During Winter Crisis or Summer Crisis season, will need to bring printed verification from Community Action Council of Portage County stating that they have already applied for assistance.

Hours

Same as site hours.

Languages

None.

Application process

Call the office for more information or to schedule an appointment.

Fees

No fee.

Service area

Portage County, Ohio
Provides assistance with the following utilities: electric, natural gas, water, and bulk fuels. Assistance is generally limited to $200 (but this amount may be lower from time to time). Assistance may be used to help prevent utility disconnection and to assist households who have already had their utility disconnected.

Last Verified

03/10/2026

Providing organization

Catholic Charities Serving Portage And Stark Counties - Portage County Services
Offers a variety of basic needs assistance including food, utilities, material assistance for babies and toddlers, and seasonal programs.

Data provided by

211 Summit