Consumer Education | Federal Trade Commission
Federal Trade Commission - East Central Region
1111 Superior Avenue, Suite 200, Cleveland, OH 44114
Barrier Free Restrooms|Braille and Tone Elevators|Lowered Elevator Controls|Wheelchair Accessible Building (ramps & main entrance doors).
Eligibility
There are no restrictions for this service.
Required documents
None.
Hours
Monday - Friday: 9:00am to 8:00pm.
(877) 382-4357
Voice·
voice | 1-877-FTC-HELP Consumer Response Center
Languages
Spanish, Amharic, Arabic, Chinese, French, Hmong, Korean, Russian, Somali, Tagalog, Ukrainian, and Vietnamese.
Application process
Call the Consumer Response Center or visit the website for more information.
Fees
No fee.
Service area
West Virginia
Michigan
Maryland
Ohio
District of Columbia
Pennsylvania
Delaware
Virginia
United States
Utilizes a wide variety of informational materials and techniques to increase the public's awareness of their rights and responsibilities as consumers of goods and services.
Last Verified
03/26/2026
What's Here
Providing organization
Federal Trade Commission
Works for consumers to prevent fraud, deception, and unfair business practices in the marketplace. Enhances consumer confidence by enforcing federal laws that protect consumers and empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception.
Data provided by
211 Summit